Freight Shipments
Large automotive powertrain components such as engines and transmissions are generally shipped by freight.
Shipment methods and carrier requirements may vary depending on the unit and destination.
FREIGHT DELIVERY
Shipping Policy
Used engines and transmissions are generally shipped by freight. Delivery requirements, carrier procedures and timing can vary by destination and shipment type.
Delivery Destinations
Freight delivery is available to approved destinations across the United States.
Certain delivery locations may have additional access, unloading or carrier requirements.
Accurate Delivery Information
Customers are responsible for providing an accurate delivery address, phone number and any location details required for freight delivery.
Incorrect or incomplete delivery information can cause delays or additional carrier charges.
Delivery Timing
Transit and delivery timing can vary based on inventory location, destination, carrier scheduling, weather, logistics conditions and other factors.
A fixed delivery date is not guaranteed unless specifically confirmed in writing.
Inspect the Shipment
Customers should inspect the shipment at the time of delivery whenever possible.
Visible damage, shortages or missing items should be documented and noted with the carrier.
Transit Damage
Any shipping damage or missing items must be reported within 48 hours of delivery.
Photos should be taken and visible damage should be documented with the carrier.
Receiving Freight
Freight carriers may have specific delivery procedures depending on whether the destination is a commercial, residential or service location.
The customer should ensure that the delivery location can receive the shipment.
Refused Shipments
Under the current Return & Refund Policy, refused shipments may be subject to a 20% restocking fee plus two-way shipping charges.
Shipping Charges
Shipping and freight-related charges may vary depending on the order, delivery destination and shipment requirements.
Applicable shipping charges should be reviewed before completing the order.
Related Return Terms
Shipping damage, refused shipments, cancellations and eligible returns are also governed by the current Return & Refund Policy.
BEFORE DELIVERY
Prepare for Your Freight Shipment
Large automotive parts require different delivery handling than standard parcel shipments.
Confirm Address
Make sure the delivery address and contact information are correct.
Review Access
Make sure the delivery location can accommodate the freight shipment.
Inspect Delivery
Check the shipment for visible damage or missing items at delivery.
Report Problems
Contact support promptly if there is a shipping issue.
Return & Refund Policy
Review shipping-damage reporting, refused shipment, cancellation and return terms.
Warranty Policy
Review applicable warranty information and claim requirements associated with eligible units.
Shipping Questions
Contact our support team if you need clarification regarding delivery requirements for your order.