Coverage Start Date
Warranty timelines begin on the original delivery date, unless the applicable written warranty terms provided with the order state otherwise.
LIMITED WARRANTY
Warranty Policy
Warranty eligibility, coverage, exclusions, installation requirements and claim procedures depend on the applicable unit and order documentation.
Engine Coverage
When covered by the applicable limited warranty, engine coverage generally applies to eligible internal lubricated mechanical components.
Refer to the warranty terms associated with your order for the exact covered components and exclusions.
Transmission Coverage
When covered by the applicable limited warranty, transmission coverage generally applies to eligible internal mechanical components such as gears, shafts and internal bearings.
Exact coverage is governed by the applicable warranty documentation provided with the order.
External Components
External components and accessories are not guaranteed unless specifically included in the applicable product or order documentation.
These may include items such as sensors, wiring, brackets, belts, hoses, manifolds and related electrical or external components.
Installation Requirements
Proper installation and compliance with the applicable warranty requirements may be necessary for warranty assistance.
Keep installation invoices and related service documentation.
Maintenance Records
Customers should retain maintenance and service records relating to the installed replacement component.
These records may be requested when reviewing a warranty claim.
Warranty Claims
Contact Used Engines Inc. before authorizing repairs, dismantling the unit or replacing the component when requesting warranty assistance.
Claim review may require diagnostic information, photographs, service documentation or other supporting records.
Unauthorized Repairs
Repairs, modifications or dismantling performed before warranty authorization may affect claim eligibility under the applicable warranty terms.
Used Component Appearance
Used engines and transmissions may show normal cosmetic wear such as dirt, grease residue, discoloration, minor scratches or surface oxidation.
Cosmetic appearance is separate from mechanical warranty coverage unless specifically stated otherwise.
Related Policies
Warranty assistance may also be subject to the current Return & Refund Policy and the specific terms associated with the customer's order.
Customers should review all applicable documentation before installation or claim submission.
KEEP YOUR DOCUMENTATION
Records May Be Required for Warranty Assistance
Keep your order invoice, installation documentation, diagnostic information, service records and other supporting paperwork associated with the replacement engine or transmission.
Order Invoice
Keep a copy of the original order and purchase documentation.
Installation Records
Retain documentation showing the installation and related service information.
Diagnostic Records
Keep relevant diagnostics and supporting information if a mechanical concern develops.
Return & Refund Policy
Review return authorization, cancellation, transit-damage and refund terms.
Shipping Policy
Review freight-delivery procedures and transit-damage reporting requirements.
Warranty Questions
Contact our support team if you need help understanding warranty information associated with your order.